RICHARD DURNALL / IDEAS & PRACTICE

Make work
work better.

Better questions. Smaller experiments. Clearer decisions.
Explore Lean, Agile and systems thinking through Richard Durnall’s writing and practical 2026 field notes.

READ THE SYSTEMTEST AN IDEALEARN FROM WORK
01 / AN INTERACTIVE THOUGHT EXPERIMENT

What if you started
a little less?

4working days
illustrative average time

At a fixed 2 completed items per working day: WIP ÷ throughput. A stable-system illustration, not a forecast or a guaranteed improvement.

Explore your assumptions

52original texts, with current reading notes

6field guides, with examples and diagrams

02practical tools · no account needed

Where does
it get stuck?

Pick a challenge. Follow an idea, then try a small, reviewable change.

FLOW & KANBAN

Follow the queues, not the busyness.

Start with the policy that lets work enter. Inspect what waits, then test a work-in-progress limit.

An illustrative Kanban board with explicit work-in-progress limitsONE OBSERVATION → ONE EXPERIMENT

Four ideas.
Many better questions.

All articles and interviews →

Learn it.
Then try it.

Six original editorial guides: a bounded procedure, a worked example and a primary reference.

THE WORKBENCH / NO SIGN-IN

Make the thinking
visible.

Explore a flow relationship. Frame one recurring problem. Use your own observations; the inputs stay in your browser.

A SMALLER, BETTER EXPERIMENT
  1. Observe the current condition.
  2. Name the gap and a hypothesis.
  3. Try one change; review the evidence.

THE PERSON BEHIND THE ORIGINAL IDEAS

Richard Durnall.
A career in questions.

From manufacturing and airline systems to software delivery and organisational design. Read the sourced biography, original conversations and presentation catalogue.

Historical writing and current editorial additions are clearly attributed.

Find a useful idea.

Type a topic to explore.

Explore the diagram