Dzone just published my Lean article ‘We’re not Japanese and we don’t build cars’. Please take a look and give me your comments. Have a great Christmas and New Year everyone!….

I’m in Aarhus, Denmark at the moment for this years JAOO conference. I got here on Tuesday after 36 hours travel from Melbourne. Urgh. The conference has been great; there are some amazing speakers here (Mary Poppendieck, Dave Thomas, Michael Feathers, Linda Rising, Martin Fowler, Bob Martin) and the whole place has an amazing buzz […]

Recently I’ve been doing a number of assignments that involve a significant amount of organisational design. I think that the conventional thinking in this space is completely broken and only a view that breaks the existing convention will help.The work I’m doing seems to start from this problem statement: “I’m a CIO and I believe […]

Command and Control Management
Managers create the system and set the targets for the workers. The initial focus of failure is on the people. Managers manage the people.
Systems Management Theory
Managers and the people in the process create the system and define the system performance measures. The initial focus of failure is the system. Managers manage the […]