Recently I’ve been doing a number of assignments that involve a significant amount of organisational design. I think that the conventional thinking in this space is completely broken and only a view that breaks the existing convention will help.The work I’m doing seems to start from this problem statement: “I’m a CIO and I believe […]

Command and Control Management
Managers create the system and set the targets for the workers. The initial focus of failure is on the people. Managers manage the people.
Systems Management Theory
Managers and the people in the process create the system and define the system performance measures. The initial focus of failure is the system. Managers manage the […]

I few years ago I got to hear a Toyota MD talk about frog and bike thinkers. The MD in question was an Australian that was being coached by leadership in Japan. Here’s my summary of what he said…
There are two types of thinkers in the world, frog thinkers and bike thinkers. If we are […]